Privacy Policy

Hot & Wired Energy ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your information when you interact with us, including through our website and services.

Information We Collect

• Personal details such as your name, phone number, email address, and suburb when you request a quote or contact us.
• Details about your service needs (e.g., air conditioning installation, maintenance, repairs).
• Website usage data via cookies, such as page visits, browser type, and device information.

How We Use Your Information

• To provide quotes, services, and customer support.
• To send appointment confirmations and service updates.
• To improve our services and website experience.

Sharing Your Information

We do not sell your information. We may share it with trusted partners who help deliver our services, but only when necessary and under confidentiality agreements.

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies via your browser settings, but it may impact how our site functions for you.

Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Your Rights

You can request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hot & Wired Energy
Gold Coast, QLD, Australia
Email: [email protected]